GOOD QUESTIONS. CLEAR ANSWERS.
A little clarity
before you join.
Understand the hours, inspections, and details behind your Hero membership.
What is Hero?
Hero is a handy service membership by Morganco for homeowners in St. Louis and surrounding areas. Your plan combines annual service hours, home inspections, and priority service.
How do the service hours work?
Peace of Mind includes 10 hours per year, Pro includes 16, and Super Hero includes 24. Unused hours can be banked and used as long as your membership is kept active. Contact the team to confirm your available balance and how hours apply to your list.
Can I pay annually?
Yes. The current program offers a 10% discount for annual payment. The annual totals shown here apply that discount to 12 monthly payments. Contact Hero to arrange annual billing.
What if I need more hours?
Peace of Mind and Pro members receive 10% off additional service hours. Super Hero members receive 15% off. Ask the team for the current hourly rate before authorizing additional work.
Are materials included?
Confirm materials, supplies, equipment, and any additional charges with Hero before scheduling. Membership service hours should not be treated as a promise that every project cost is included.
What does the inspection include?
Peace of Mind and Pro include one 50-point inspection with a detailed report each year. Super Hero includes a 50-point inspection twice a year. Ask Hero for the current checklist and visit scope.
How soon can I book a visit?
All plans include priority service. Contact Hero with your task list and location to confirm availability; priority service does not specify a guaranteed response time.
Do you serve my neighborhood?
Hero serves St. Louis and surrounding areas from Kirkwood. Send your address or ZIP code so the team can confirm coverage before you join.
Can you help with a larger remodel?
For kitchens, bathrooms, and basements, connect with Morganco Design Build. Hero memberships include a discount on larger Morganco projects; ask the team for the applicable amount and terms.
What should I confirm before joining?
Confirm service-area eligibility, scheduling, materials, payment terms, cancellation terms, and any limitations with Hero. Your checkout agreement and confirmed membership terms govern your plan.
